Insights

Here you'll find articles related to innovation, management consulting, product development, digital transformation and technology solutions.

Outpace The Competition With Composable Commerce

It's much easier to redirect a fleet of speedboats than to turn around a cruise ship. In the world of commerce solutions, the monolithic commerce platform is like the cruise ship—they’re reliable, they may have some fun bells and whistles, but they are bulky and slow. A composable commerce solution is more like a fleet of speedboats—nimble, interchangeable, and quick.

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Unified Commerce - Is It Truly "All Or Nothing"?

Your CEO thinks you need to achieve "Unified Commerce", and everyone you talk to seems to have different advice on how to succeed. What does success look like? When you seek advice from your team and outside partners or vendors, why does it seem like the only way to approach this quest is "all or nothing"?

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Three Ways Retailers Can Achieve Consistency

Most retail leaders today understand the critical importance of customer experience (CX). Yet, too many seek to improve CX in silos or on a channel-by-channel basis. Today, a good customer experience is practically synonymous with a consistent customer experience. Retailers must...

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The Importance of Balance in Digital Transformation

Most executives today list digital transformation as a high strategic priority for their organizations. How they practically achieve digital transformation, however, varies widely. Some may point to ...

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Taking the Next Step Toward Unified Commerce

Over the past few months, Forbes has published multiple articles for their online audience onthe topic of Unified Commerce. Several feature thought leadership from Artisan's own, Rob Harbols. Most recently, he published an article addressing the critical considerations organizations must make if they are pursuing a shift toward Unified Commerce model.

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Outcompete Shadow IT with an Agile Approach

In July, Artisan CEO, Tim Mitrovich, published an article on Forbes.com, illuminating how sound agile practices can significantly reduce an organization's shadow IT. Research shows that between 30and 40 percent of IT spend in large enterprises is consumed supporting unsupported technology tools dispersed...

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How Unified Commerce Unleashes Retailer Flexibility While Maintaining Consistency

Artisan's Rob Harbols recently shared with Forbes how retailers can win in the continuous race against changing customer expectations. As the rate of change continues to increase, retailers must...

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Forbes Highlight’s Harbols Thought Leadership: Best Practices for Digital Transformation

Digital transformation is ultimately organizational change. While implementing the right technology is always important, leaders must...

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5 Critical Reminders for Leaders Managing Hybrid Teams

The landscape of the workplace has drastically changed over the past 18 months. While remote working is not new, last year, the pandemic forced most organizations to adjust almost overnight to work-from-home models.

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