Insights

Bold thinking and thoughtful analysis for leaders seeking to harness the potential of technology.

Computational Kindness: The Key to Crossing Individual, Team, and Department Chasms

In my experience working in and across teams, I’ve found that keeping computational kindness top of mind helps build rapport, trust, and an environment where we can do great work together.

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Episode 2: Tips for Leading Successful Hybrid Teams

In this episode, Rob Harbols and Tim Mitrovich discuss strategies your organization can use to establish well-oiled hybrid teams that can overcome today’s challenges.

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Working from Home, Year 3

Artisan consultant, Chris Vega, shares his personal perspective of the remote work lifestyle.

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Four Building Blocks for a Successful Remote Work Environment

These four things have helped our company build a successful and healthy remote work culture. Learn more in this article originally published on Forbes.

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Episode 1: Overcoming Innovation Roadblocks

Join Tim Mitrovich and Rob Harbols as they discuss innovation in the very first episode of Artisanal Tech.

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Coming Soon: Artisanal Tech!

The first episode of Artisanal Tech launches Friday, October 28th! Artisanal Tech speaks to the craftsmen in the technology space. Join Tim Mitrovich and Rob Harbols as they tackle real issues in the technology space.

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Build Versus Buy When Going Custom is a Differentiator

Technology executives understand the answer to this question is rarely black-and-white. Ultimately, what matters is whether your technology solutions are driving business value or hindering it.

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Outpace The Competition With Composable Commerce

It's much easier to redirect a fleet of speedboats than to turn around a cruise ship. In the world of commerce solutions, the monolithic commerce platform is like the cruise ship—they’re reliable, they may have some fun bells and whistles, but they are bulky and slow. A composable commerce solution is more like a fleet of speedboats—nimble, interchangeable, and quick.

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Build Versus Buy: Thinking Beyond Total Cost Of Ownership

Companies are challenged daily to identify a software solution that fits their business needs. The discussion quickly turns to one major question: is buying or building software the solution?

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Artisan Studios Earns 2022 Great Place to Work Certification™

Artisan Studios is proud to be Certified™ by Great Place to Work®. The prestigious award is based entirely on what current employees say about their experience working at Artisan...

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Investments In People and Culture are Never a Waste

When your workforce is spread across the country, bringing people physically together requires a significant investment of time and money. In his latest Forbes article, Artisan founder, Tim Mitrovich reflects on a recent annual employee retreat ...

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Opportunity, Not Fear, Should Drive Our Career Choices

Professionals have a choice when it comes to their career and with whom they share their talents. When the pandemic flipped everything as we knew it upside down, it became a catalyst for the Great Resignation...

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Unified Commerce - Is It Truly "All Or Nothing"?

Your CEO thinks you need to achieve "Unified Commerce", and everyone you talk to seems to have different advice on how to succeed. What does success look like? When you seek advice from your team and outside partners or vendors, why does it seem like the only way to approach this quest is "all or nothing"?

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Two Agile Disciplines to Prioritize Above the Rest

Today's vast majority of technology leaders recognize that an iterative approach reduces risk, and maximizes value. What remains a debate is the best way to implement and practice agile methodology. Let me share why I believe in a more straight forward approach to agile...

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Three Ways Retailers Can Achieve Consistency

Most retail leaders today understand the critical importance of customer experience (CX). Yet, too many seek to improve CX in silos or on a channel-by-channel basis. Today, a good customer experience is practically synonymous with a consistent customer experience. Retailers must...

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The Importance of Balance in Digital Transformation

Most executives today list digital transformation as a high strategic priority for their organizations. How they practically achieve digital transformation, however, varies widely. Some may point to ...

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The Extra Step That Creates Better Products, Happier Teams, & More Satisfied Customers

Customer centricity is a core value common among most organizations today. With the rate of disruption at an all-time high, business leaders...

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Taking the Next Step Toward Unified Commerce

Over the past few months, Forbes has published multiple articles for their online audience onthe topic of Unified Commerce. Several feature thought leadership from Artisan's own, Rob Harbols. Most recently, he published an article addressing the critical considerations organizations must make if they are pursuing a shift toward Unified Commerce model.

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Pave the Way for Effective Collaboration Between Business and Product Teams

Successful digital transformation is rarely easy. It requires a clear strategy and impeccable communication across a myriad of internal constituents. Yet, leaders of successful enterprises know they must continue to innovate to remain competitive. And, they must foster effective collaboration between business and product teams to make meaningful progress.

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Outcompete Shadow IT with an Agile Approach

In July, Artisan CEO, Tim Mitrovich, published an article on Forbes.com, illuminating how sound agile practices can significantly reduce an organization's shadow IT. Research shows that between 30and 40 percent of IT spend in large enterprises is consumed supporting unsupported technology tools dispersed...

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How Unified Commerce Unleashes Retailer Flexibility While Maintaining Consistency

Artisan's Rob Harbols recently shared with Forbes how retailers can win in the continuous race against changing customer expectations. As the rate of change continues to increase, retailers must...

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Forbes Highlight’s Harbols Thought Leadership: Best Practices for Digital Transformation

Digital transformation is ultimately organizational change. While implementing the right technology is always important, leaders must...

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Forbes Consults Artisan's Tim Mitrovich on Innovation

In March, Forbes sought out Artisan’s Tim Mitrovich to share insights on innovation. In the article, Mitrovich shares three tips for avoiding an innovation flop based on ....

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Achieving Mobile Excellence in 2021

Forbes recently published an article written by Tim Mitrovich, Founder and CEO of Artisan, on the topic of mobile excellence. In the article, Mitrovich shared three...

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5 Critical Reminders for Leaders Managing Hybrid Teams

The landscape of the workplace has drastically changed over the past 18 months. While remote working is not new, last year, the pandemic forced most organizations to adjust almost overnight to work-from-home models.

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3 Investments to Accelerate Innovation in 2022

No one ever said innovation was easy. It’s elusive, complicated, and requires impeccable cross-functional communication. But the challenge didn’t stop the 75% of companies that listed innovation among their top three 2021 priories in BCG’s latest global innovation study. The truth is innovation is critical to survival in today’s rapidly changing business climate.

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