Insights
Bold thinking and thoughtful analysis for leaders seeking to harness the potential of technology.
Unified Commerce - Is It Truly "All Or Nothing"?
Your CEO thinks you need to achieve "Unified Commerce", and everyone you talk to seems to have different advice on how to succeed. What does success look like? When you seek advice from your team and outside partners or vendors, why does it seem like the only way to approach this quest is "all or nothing"?
Two Agile Disciplines to Prioritize Above the Rest
Today's vast majority of technology leaders recognize that an iterative approach reduces risk, and maximizes value. What remains a debate is the best way to implement and practice agile methodology. Let me share why I believe in a more straight forward approach to agile...
Three Ways Retailers Can Achieve Consistency
Most retail leaders today understand the critical importance of customer experience (CX). Yet, too many seek to improve CX in silos or on a channel-by-channel basis. Today, a good customer experience is practically synonymous with a consistent customer experience. Retailers must...
The Importance of Balance in Digital Transformation
Most executives today list digital transformation as a high strategic priority for their organizations. How they practically achieve digital transformation, however, varies widely. Some may point to ...
The Extra Step That Creates Better Products, Happier Teams, & More Satisfied Customers
Customer centricity is a core value common among most organizations today. With the rate of disruption at an all-time high, business leaders...
Taking the Next Step Toward Unified Commerce
Over the past few months, Forbes has published multiple articles for their online audience onthe topic of Unified Commerce. Several feature thought leadership from Artisan's own, Rob Harbols. Most recently, he published an article addressing the critical considerations organizations must make if they are pursuing a shift toward Unified Commerce model.
Pave the Way for Effective Collaboration Between Business and Product Teams
Successful digital transformation is rarely easy. It requires a clear strategy and impeccable communication across a myriad of internal constituents. Yet, leaders of successful enterprises know they must continue to innovate to remain competitive. And, they must foster effective collaboration between business and product teams to make meaningful progress.
Outcompete Shadow IT with an Agile Approach
In July, Artisan CEO, Tim Mitrovich, published an article on Forbes.com, illuminating how sound agile practices can significantly reduce an organization's shadow IT. Research shows that between 30and 40 percent of IT spend in large enterprises is consumed supporting unsupported technology tools dispersed...
How Unified Commerce Unleashes Retailer Flexibility While Maintaining Consistency
Artisan's Rob Harbols recently shared with Forbes how retailers can win in the continuous race against changing customer expectations. As the rate of change continues to increase, retailers must...
Forbes Highlight’s Harbols Thought Leadership: Best Practices for Digital Transformation
Digital transformation is ultimately organizational change. While implementing the right technology is always important, leaders must...
Forbes Consults Artisan's Tim Mitrovich on Innovation
In March, Forbes sought out Artisan’s Tim Mitrovich to share insights on innovation. In the article, Mitrovich shares three tips for avoiding an innovation flop based on ....
Achieving Mobile Excellence in 2021
Forbes recently published an article written by Tim Mitrovich, Founder and CEO of Artisan, on the topic of mobile excellence. In the article, Mitrovich shared three...
5 Critical Reminders for Leaders Managing Hybrid Teams
The landscape of the workplace has drastically changed over the past 18 months. While remote working is not new, last year, the pandemic forced most organizations to adjust almost overnight to work-from-home models.
3 Investments to Accelerate Innovation in 2022
No one ever said innovation was easy. It’s elusive, complicated, and requires impeccable cross-functional communication. But the challenge didn’t stop the 75% of companies that listed innovation among their top three 2021 priories in BCG’s latest global innovation study. The truth is innovation is critical to survival in today’s rapidly changing business climate.
